Fandom

Psychology Wiki

Zero-defects mentality

34,202pages on
this wiki
Add New Page
Talk0 Share

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.

A zero-defects mentality exists when a Command and Control structure does not tolerate mistakes. This atmosphere is now widely acknowledged to be ineffective in both military and corporate life.

The results of a zero-defects mentality can include careerism, reduced motivation and stifled innovation. Soldiers or employees will feel neither empowered by their successes nor accountable for their failures.

Eliminating a zero-defects mentality is one of the primary goals of Lean manufacturing, specifically through the application of Kaizen and Andon in the Toyota Production System.

External linksEdit

Also on Fandom

Random Wiki