Changes: Transactional analysis

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Transactional analysis, commonly known as TA to its adherents, is a psychoanalytic theory of psychology developed by psychiatrist Eric Berne during the late 1950s.

Revising Freud's concept of the human psyche as composed of the id, ego, and super-ego, Berne postulated instead three "ego states"—the Parent, Adult and Child states—which were largely shaped through childhood experiences.

Unhealthy childhood experiences could damage the Child or Parent ego states, which would bring discomfort to an individual and/or others, in a variety of forms including many types of mental illness.

Berne considered how individuals interact with one another, and how the ego states affected each set of transactions. Unproductive or counterproductive transactions were considered to be signs of ego state problems. Analysing these transactions, according to the person's individual developmental history, would enable the person to "get better". Berne thought that virtually everyone has something problematic about their ego states and that negative behaviour would not be addressed by "treating" only the problematic individual.

Berne identified a typology of common counterproductive social interactions, identifying these as "games".

Berne presented his theories in two popular books on transactional analysis: Games People Play (1964) and What Do You Say After You Say Hello? (1975). As a result, TA came to be disdained in many mainstream mental health circles as an example of "pop psychology". The most popular book title related to TA, however, belongs to a long-time friend and associate of Dr. Eric Berne, Thomas Anthony Harris who wrote I'm OK, You're OK.

TA was also dismissed by the conventional psychoanalytic community because of its radical departures from Freudian theory. However, by the 1970s, because of its non-technical and non-threatening jargon and model of the human psyche, many of its terms and concepts were adopted by eclectic therapists as part of their individual approaches to psychotherapy. It also served well as a therapy model for groups of patients, or marital/family counselees, where interpersonal (rather than intrapersonal) disturbances were the focus of treatment.

The more dedicated TA purists banded together in 1964 with Berne to form a research and professional accrediting body, the International Transactional Analysis Association, or ITAA. The organization is still active as of 2007.

TA outline

TA is a theory of personality and a systematic psychotherapy for personal growth and personal change.

As a theory of personality, TA describes how people are structured psychologically. It uses what is perhaps its best known model, the ego-state (Parent-Adult-Child) model to do this. This same model helps understand how people function and express themselves in their behaviour.
As a theory of communication it extends to a method of analysing systems and organisations.
It offers a theory for child development.
It introduces the idea of a "Life (or Childhood) Script", that is, a story one perceives about ones own life, to answer questions such as "What matters", "How do I get along in life" and "What kind of person am I". This story, TA says, is often stuck to no matter the consequences, to "prove" one is right, even at the cost of pain, compulsion, self-defeating behaviour and other dysfunction. Thus TA offers a theory of a broad range of psychopathology.
In practical application, it can be used in the diagnosis and treatment of many types of psychological disorders, and provides a method of therapy for individuals, couples, families and groups.
Outside the therapeutic field, it has been used in education, to help teachers remain in clear communication at an appropriate level, in counseling and consultancy, in management and communications training, and by other bodies.

Key ideas of TA

TA emphasizes a pragmatic approach, that is, it seeks to find "what works" and where applicable develop models to assist understanding. Thus it continually evolves. However some core models are part of TA as follows:

The Ego-State (or Parent-Adult-Child, PAC) model

At any given time, a person experiences and manifests their personality through a mixture of behaviours, thoughts and feelings. Typically, according to TA, there are three ego-states that people consistently use:

Parent ("exteropsychic"): a state in which people behave, feel, and think in response to an unconscious mimicking of how their parents (or other parental figures) acted. For example, a person may shout at someone out of frustration because they learned from an influential figure in childhood the lesson that this seemed to be a way of relating that worked.
Adult ("neopsychic"): a state in which people behave, feel, and think in response to what is going on in the "here-and-now," using all of their resources as an adult human being with many years of life experience to guide them. While a person is in the Adult ego state, he/she is directed towards an objective appraisal of reality.
Child ("archaeopsychic"): a state in which people revert to behaving, feeling and thinking close to how they did in childhood. For example, a person being told off by the boss at work may look down and feel shame or anger, as they used to when being told off as a child.

Within each of these are subdivisions. Thus parental figures are often either nurturing (permission-giving, security-giving) or criticizing (comparing to family traditions and ideals in generally negative ways), childhood behaviours are either natural (free) or adapted to others. Each of these tends to draw an individual to certain patterns of behaviour, feelings and ways of thinking, which may be beneficial (positive) or dysfunctional/counterproductive (negative).

Ego states are not intended to correspond to Freud's Ego, Superego and Id, though some have compared the two theories. Rather, ego states are consistent for each person and are more readily observable than the hypothetical Freudian model. In other words, the particular ego state that a given person is communicating from is determinable by external observation and experience.

Ego states also do not correspond directly to thinking, feeling, and judging, as these behaviours are present in every ego state.

There is no "universal" ego state; each state is individually and visibly manifested for each person. For example, a child ego state is individual to the specific human being, that is, it is drawn from the ego state they created as a child, not some 'generalised childlike' state.

Ego states can become contaminated, for example when a person mistakes Parental rules and slogans, for here-and-now Adult reality, and beliefs are taken as facts. Or when a person "knows" that everyone is laughing at them, because "they always laughed". This would be an example of a childhood contamination, insofar as here-and-now reality is being overlaid with memories of previous historic incidents in childhood.

Transactions and Strokes

Transactions are the flow of communication, and more specifically the unspoken psychological flow of communication that runs in parallel.
Transactions occur simultaneously at both explicit and psychological levels. Example: sweet caring voice with sarcastic intent. To read the real communication requires both surface and non-verbal reading.
Strokes are the recognition, attention or responsiveness that one person gives another. Strokes can be positive (nicknamed "warm fuzzies") or negative ("cold pricklies"). A key idea is that people hunger for recognition, and that lacking positive strokes, will seek whatever kind they can, even if it is recognition of a negative kind. We test out as children what strategies and behaviours seem to get us strokes, of whatever kind we can get.

People often create pressure in (or experience pressure from) others to communicate in a way that matches their style, so that a boss who talks to his staff as a controlling parent will often engender self-abasement or other childlike responses. Those employees who resist may get removed or labeled as "trouble".

Transactions can be experienced as positive or negative depending on the nature of the strokes within them. However, a negative transaction is preferred to no transaction at all, because of a fundamental hunger for strokes.

The nature of transactions is important to understanding communication.

Kinds of transactions

Reciprocal or Complementary Transactions

A simple, reciprocal transaction occurs when both partners are addressing the ego state the other is in. These are also called complementary transactions.

Example 1

A: "Have you been able to write the report?" (Adult to Adult)

B: "Yes - I'm about to email it to you." (Adult to Adult)

Example 2

A: "Would you like to come and watch a film with me?" (Child to Child)

B: "I'd love to - what shall we go and see?" (Child to Child)

Example 3

A: "Is your room tidy yet?" (Parent to Child)

B: "Will you stop hassling me? I'll do it eventually!" (Child to Parent)

Communication like this can continue indefinitely. (Clearly it will stop at some stage - but this psychologically balanced exchange of strokes can continue for some time).

Crossed Transactions

Communication failures are typically caused by a 'crossed transaction' where partners address ego states other than that their partner is in. Consider the above examples jumbled up a bit.

Example 1a:

A: "Have you been able to write that report?" (Adult to Adult)

B: "Will you stop hassling me? I'll do it eventually!" (Child to Parent)

is a crossed transaction likely to produce problems in the workplace. "A" may respond with a Parent to Child transaction. For instance:

A: "If you don't change your attitude you'll get fired"

Example 2a:

A: "Is your room tidy yet?" (Parent to Child)

B: "I'm just going to do it, actually." (Adult to Adult)

is a more positive crossed transaction. However there is the risk that "A" will feel aggrieved that "B" is acting responsibly and not playing his role, and the conversation will develop into:

A: "I can never trust you to do things!" (Parent to Child)

B: "Why don't you believe anything I say?" (Child to Parent)

which can continue indefinitely.

Duplex or Covert transactions

Another class of transaction is the 'duplex' or 'covert' transactions, where the explicit social conversation occurs in parallel with an implicit psychological transaction. For instance,

A: "I need you to stay late at the office with me." (adult words)

body language indicates sexual intent (flirtatious child)

B: "Of course." (adult response to adult statement).

winking or grinning (child accepts the hidden motive).

Phenomena behind the transactions

Life (or Childhood) Script

Script is a life plan, directed to a pay-off.
Script is decisional and responsive, i.e., decided upon in childhood in response to perceptions of the world and as a means of living with and making sense of the world. It is not just thrust upon a person by external forces.
Script is reinforced by parents (or other influential figures and experiences).
Script is for the most part outside awareness.
Script is how we navigate and what we look for, the rest of reality is redefined (distorted) to match our filters.

Each culture, country and people in the world has a Mythos, that is, a legend explaining its origins, core beliefs and purpose. According to TA, so do individual people. A person begins writing their own life story (script) at a young age, as they try to make sense of the world and their place within it. Although it is revised throughout life, the core story is selected and decided upon typically by age 7. As adults it passes out of awareness. A life script might be "to be hurt many times, and suffer and make others feel bad when I die", and could result in a person indeed setting themselves up for this, by adopting behaviours in childhood that produce exactly this effect. Or it could as easily be positive.

Redefining and Discounting

Redefining means the distortion of reality when we deliberately (but unconsciously) distort things to match our preferred way of seeing the world. Thus a person whose script involves "struggling alone against a cold hard world" may redefine others' kindness and state that they are just trying to get something by manipulation.
Discounting means to take something as worth less than it is. Thus to give a substitute reaction which does not originate as a here-and-now Adult attempt to solve the actual problem, or to not choose to see evidence that would contradict one's script. Types of discount can also include: passivity (doing nothing), over-adaptation, agitation, incapacitation, anger and violence.

Injunctions and Drivers

TA identifies twelve key injunctions which people commonly build into their scripts. These are injunctions in the sense of being powerful "I can't/mustn't ..." messages that embed into a child's belief and life-script:

Don't be (don't exist), Don't be who you are, Don't be a child, Don't grow up, Don't make it in your life, Don't do anything!, Don't be important, Don't belong, Don't be close, Don't be well (don't be sane!), Don't think, Don't feel.

In addition there is the so-called episcript, "You should (or deserve to) have this happen in your life, so it doesn't have to happen to me."

Against these, a child is often told other things they must do. There are six of these 'drivers':

Be perfect! Please (me/others)! Try Hard! Be Strong! Hurry Up! Be Careful!

Thus in creating their script, a child will often attempt to juggle these, example: "It's okay for me to go on living (ignore don't exist) so long as I try hard".

This explains why some change is inordinately difficult. To continue the above example: When a person stops trying hard and relaxes to be with their family, the injunction You don't have the right to exist which was being suppressed by their script now becomes exposed and a vivid threat. Such an individual may feel a massive psychological pressure which they themselves don't understand, to return to trying hard, in order to feel safe and justified (in a childlike way) in existing.

Driver behaviour is also detectable at a very small scale, for instance in instinctive responses to certain situations where driver behaviour is played out over five to twenty seconds.

Broadly, scripts can fall into Tragic, Heroic or Banal (or Non-Winner) varieties, depending on their rules.

Series of transactions

Rituals

A ritual is a series of transactions that are complementary (reciprocal), stereotyped and based on social programming. Rituals usually comprise a series of strokes exchanged between two parties.

For instance, two people may have a daily two stroke ritual, where, the first time they meet each day, each one greets the other with a "Hi". Others may have a four stroke ritual, such as:

A: Hi!

B: Hi! How do you do?

A: Getting along. What about you?

B: Fine. See you around.

The next time they meet in the day, they may not exchange any strokes at all, or may just acknowledge each other's presence with a curt nod.

Some phenomena associated with daily rituals:

If a person exchanges fewer strokes than expected, the other person may feel that he is either preoccupied or acting high and mighty.
If a person exchanges more strokes than expected, the other person might wonder whether he is trying to butter him up or get on good terms for some vested interests.
If two people do not meet for a long time, a backlog of strokes gets built up, so that the next time they meet, they may exchange a large number of strokes to catch up.

Pastimes

A pastime is a series of transactions that is complementary (reciprocal), semi-ritualistic, and is mainly intended as a time-structuring activity. Pastimes have no covert purpose and can usually be carried out only between people on the same wavelength. They are usually shallow and harmless. Pastimes are a type of smalltalk.

Individuals often partake in similar pastimes throughout their entire life, as pastimes are generally very much linked to ones life script and the games that one often plays. Some pastimes can even be understood as a reward for playing a certain game. For example, Eric Berne in Games People Play discusses how those who play the "Alcoholic" game often enjoy the "Morning After" pastime in which participants share their most amusing hangover stories.

Other kinds of transactional series

The other kinds include procedures, operations and games. Games are discussed below.

Games and their analysis

Definition of game

A game is a series of transactions that is complementary (reciprocal), ulterior, and proceeds towards a predictable outcome. Games are often characterized by a switch in roles of players towards the end.

Each game has a payoff for those playing it. The antithesis of a game, that is, the way to break it, lies in discovering how to deprive the actors of their payoff.

Students of transactional analysis have discovered that people who are used to a game are willing to play it, even if as a different actor from what they originally were.

Analysis of a game

One important aspect of a game is its number of players. Games may be two handed (that is, played by two players), three handed (that is, played by three players), or many handed. Three other quantitative variables are often useful to consider for games:

Flexibility: The ability of the players to change the currency of the game (that is, the tools they use to play it). In a flexible game, players may shift from words, to money, to parts of the body.

Tenacity: The persistence with which people play and stick to their games and their resistance to breaking it.

Intensity: Easy games are games played in a relaxed way. Hard games are games played in a tense and aggressive way.

Based on the degree of acceptability and potential harm, games are classified as:

First Degree Games are socially acceptable in the agent's circle.
Second Degree Games are games that the players would like to conceal though they may not cause irreversible damage.
Third Degree Games are games that could lead to drastic harm to one or more of the parties concerned.

Games are also studied based on their:

Aim
Roles
Social and Psychological Paradigms
Dynamics
Advantages to players (Payoffs)

Contrast with rational (mathematical) games

Transactional game analysis is fundamentally different from rational or mathematical game analysis in the following senses:

The players do not always behave rationally in transactional analysis, but behave more like real people.
Their motives are often ulterior

Some commonly found games

Here are some of the most commonly found themes of games described in Games People Play by Eric Berne:

YDYB: Why Don't You, Yes But. Historically, the first game discovered.
IFWY: If It Weren't For You
WAHM: Why does this Always Happen to Me?
SWYMD: See What You Made Me Do
UGMIT: You Got Me Into This
LHIT: Look How Hard I've Tried
ITHY: I'm Only Trying to Help You
LYAHF: Let's You and Him Fight
NIGYYSOB: Now I've got you, you son of a bitch

Rackets

A racket is the dual strategy of getting "permitted feelings" and covering up those which we truly feel, as being "not allowed".

More technically, a racket feeling is "a familiar set of emotions, learned and enhanced during childhood, experienced in many different stress situations, and maladaptive as an adult means of problem solving".

A racket is then a set of behaviours which originate from the childhood script rather than in here-and-now full Adult thinking, which (1) are employed as a way to manipulate the environment to match the script rather than to actually solve the problem, and (2) whose covert goal is not so much to solve the problem, as to experience these racket feelings and feel internally justified in experiencing them.

Examples of racket and racket feelings: "Why do I meet good guys who turn out to be so hurtful", or "He always takes advantage of my goodwill". The racket is then a set of behaviours and chosen strategies learned and practised in childhood which in fact help to cause these feelings to be experienced. Typically this happens despite their own surface protestations and hurt feelings, out of awareness and in a way that is perceived as someone else's fault. One covert pay-off for this racket and its feelings, might be to gain in a guilt free way, continued evidence and reinforcement for a childhood script belief that "People will always let you down".

In other words, rackets and games are devices used by a person to create a circumstance where they can legitimately feel the racket feelings, thus abiding by and reinforcing their childhood script. They are always a substitute for a more genuine and full adult emotion and response which would be a more appropriate response to the here-and-now situation.

The first such game theorized was Why don't you/Yes, but in which one player (White) would pose a problem as if seeking help, and the other player(s) (Black) would offer solutions. White would point out a flaw in every Black player's solution (the "Yes, but" response), until they all gave up in frustration. The secondary gain for White was that he could claim to have justified his problem as insoluble and thus avoid the hard work of internal change; and for Black, to either feel the frustrated martyr ("I was only trying to help") or a superior being, disrespected ("the patient was uncooperative"). Now I've got you, you son of a bitch is when White would exploit some small error or fault of Black in order to extract an exorbitant payoff, such as a customer holding up a $3,000 payment on a plumbing job, and demanding,say, a $50 or $100 discount because of an unauthorized 95c overcharge.

Games can be classed as level 1, 2 or 3 according to the stakes played. Level 1 would be lots of small paybacks (the girl who keeps meeting nice guys who ditch her, and feeling bad). Level 3 would be payback built up over a long period to a major level (i.e., court, mortuary, or similar).

They can also be analysed according to the Karpman drama triangle, that is, by the roles of Persecutor, Victim and Rescuer. The 'switch' is then when one of these having allowed stable roles to become established, suddenly switches role. The victim becomes a persecutor, and throws the previous persecutor into the victim role, or the rescuer suddenly switches to become a persecutor ("You never appreciate me helping you!").

(This section with thanks to: TA Today: A New Introduction to Transactional Analysis by Ian Stewart, Vann Joines)

Philosophy of TA

People are OK; thus each person has validity, importance, equality of respect.
Everyone (with only few exceptions) has full adult capability to think.
People decide their story and destiny, and this is a decision that can be changed.
Freedom from historical maladaptations embedded in the childhood script is required in order to become free of inappropriate inauthentic and displaced emotion which are not a fair and honest reflection of here-and-now life (such as echoes of childhood suffering, pity-me and other mind games, compulsive behaviour, and repetitive dysfunctional life patterns).
TA is goal-oriented, not merely problem-oriented.
The aims of change under TA are autonomy (freedom from childhood script), spontaneity, intimacy, problem solving as opposed to avoidance or passivity, cure as an ideal rather than merely 'making progress', learning new choices.

Pop TA

Berne's ability to express the ideas of TA in common language and his popularisation of the concepts in mass-market books inspired a boom of 'popular' TA texts, some of which simplify TA concepts to a deleterious degree.

One example is a caricature of the structural model, where it is made out that the Parent judges, the Adult thinks and the Child feels. Most serious TA texts, including those aimed at the mass market rather than professionals, avoid this degree of oversimplification.

Thomas Harris's highly successful popular work from the late 1960s, I'm OK, You're OK is largely based on Transactional Analysis. A fundamental divergence, however, between Harris and Berne is that Berne postulates that everyone starts life in the "I'm OK" position, whereas Harris believes that life starts out "I'm not OK, you're OK". Many transactional analysts have regarded Harris as too far-removed from core TA beliefs to be considered a transactional analyst.

Controversy

In 2001 the French Interministerial Anti-Cult Mission (MILS) (PDF) wrote (p 101-2 ):

MILS examined the organisation of a French group offering training in 'transactional analysis'. This organisation reveals a system of pyramid selling. Every new "member" is authorised, or even obliged, to take on patients for 'transactional analysis' while they are themselves still training as therapists. Treating patients provides them with the means of paying for their own training. Dues are payable to the organisation's master in psychotherapy at regional, national and international level. The patients undergoing therapy form the base of the pyramid, followed by the "contracts,[…] those being trained in the four fields", i.e., guidance, education, organisation, and psychotherapy. The "contracts" may become "qualified in the four fields", "trainee teachers" or "trainers"...

MILS has also been informed of practices contrary to individual dignity by psychotherapists or practitioners of 'transactional analysis'. There was clearly collusion and solidarity among dubious professional organisations and groups to the detriment of victims. Self-styled ethics committees or professional ethics commissions discredit the complaints, gather false witness statements and come out in favour of the psychotherapists concerned.

References

Books by Eric Berne (Popular)

(1964) Games People Play. New York: Grove Press. ISBN 0-14-002768-8.
- (1996) (Paperback reissue ed.) New York: Ballantine Books. ISBN 0-345-41003-3.
(1975) What Do You Say After You Say Hello? ISBN 0-552-09806-X.

Books by Eric Berne (Other)

Transactional Analysis in Psychotherapy. ISBN 0-285-64776-8.
The Structure and Dynamics of Organizations and Groups. ISBN 0-345-23481-2.

Books by other authors

Ian Stewart, Vann Joines - TA Today: A New Introduction to Transactional Analysis
(1990) (Paperback reissue ed.) Scripts People Live: Transactional Analysis of Life Scripts. New York: Grove Press By Claude Steiner ISBN 0-394-49267-6.
Reparenting, TA and ITAA. Margaret Singer, Janja Lalich Crazy Therapies : What Are They? Do They Work? 1996, ISBN 0-7879-0278-0
Celebrate Your Self. Corkille Briggs, Dorothy. (1986). Bantam Doubleday Dell Publishing Group. ISBN 0-385-13105-4
Steiner, Claude, and JoAnn Dick (illustrator). The Original Warm Fuzzy Tale: A Fairytale. Sacramento: Jalmar Press, 1977. ISBN 0915190087.

External links

General

Skepticism about TA

Practical Application Of TA

Explanation of How TA Can Be Applied to Interpersonal Relationships

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