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The standards of privacy and confidentiality, and of informed consent can only be monitored by people when they are clear as to what information is held about them. Psychologist therefore should:
- Routinely indicate their record keeping practices to clients. Notes are best kept openly and collaboratively where posssible and appropriate.
- Routinely provide people with copies to all written professional communications about them. Withhold this if they explicitly do not want it, or exceptionally, where due professional discussion concludes that such communication might be harmful.
- Provide ready access for people to policy and procedure information about accessing their notes