Questionnaires

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A questionnaire (also known as self-administered survey) is a type of statistical survey handed out usually to a specific demographic to gather information in order to provide better service or goods. The questionnaire was invented by Sir Francis Galton.

Questionnaires have advantages over some other types of surveys in that they are cheap, do not require as much effort from the questioner as verbal or telephone surveys, and often have standardized answers that make it simple to compile data. However, such standardized answers may frustrate users. Questionnaires are also sharply limited by the fact that respondents must be able to read the questions and respond to them. Thus, for some demographic groups conducting a survey by questionnaire may not be practical.

As a type of survey, questionnaires also have many of the same problems relating to question construction and wording that exist in other types of opinion polls.

Contents 1 See also 2 References & Bibliography 3 Key texts 3.1 Books 3.2 Papers 4 Additional material 4.1 Books 4.2 Papers 5 External links

[edit] See also

• Behavioral Risk Factor Surveillance System
• Course evaluation
• Computer-assisted personal interviewing (CAPI)
• Customer survey
• General Health Questionnaire
• Mail surveys
• Quantitative marketing research
• Questionnaire construction
• Structured interviewing
• Telephone surveys
• Web experiment list

[edit] References & Bibliography

[edit] Key texts

[edit] Books

[edit] Papers

• Reason,J. (1995) Self-report questionnaires in cognitive psychology: have they delivered the goods? in Attention: Selection, Awareness, and Control (Eds.) Alan Baddeley & Lawrence Weiskrantz

[edit] Additional material

[edit] Books

[edit] Papers

• Google Scholar

[edit] External links

• The Question Bank
• Harmonised questions from the UK Office for National Statistics
• Behavioral Risk Factor Surveillance System
• UK Market Research Society[1]
• Hints for Designing Effective Questionnaires - from the ERIC Clearinghouse on Assessment and Evaluation.

This page uses content from the English-language version of Wikipedia. The original article was at Questionnaire. The list of authors can be seen in the page history. As with Psychology Wiki, the text of Wikipedia is available under the GNU Free Documentation License.