Fandom

Psychology Wiki

Quality of services

34,202pages on
this wiki
Add New Page
Talk0 Share

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.

Assessment | Biopsychology | Comparative | Cognitive | Developmental | Language | Individual differences | Personality | Philosophy | Social |
Methods | Statistics | Clinical | Educational | Industrial | Professional items | World psychology |

Industrial & Organisational : Introduction : Personnel : Organizational psychology : Occupations: Work environment: Index : Outline


Quality of services is a term referring to the standard of service provision within an organization and the systems available for quality control and managing performance. With regard to health care delivery in health care services the preferred term is quality of care.


Perception of quality of servicesEdit

From a psychological point of view the expectations set by organizations in the customers mind, through advertising and marketing etc helps shape consumer attitudes and determines the context for judgements about customer satisfaction


See alsoEdit

Also on Fandom

Random Wiki