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Online surveys

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Online surveys are surveys conducted over the internet:

    • can use web or e-mail
      • web is preferred over e-mail because interactive HTML forms can be used
    • response rates sometimes 90% before 2000, but have been dropping fast since then (now 2% - 30%)
    • often inexpensive to administer
    • very fast results
    • easy to modify
    • response rates can be improved by using Online panels - members of the panel have agreed to participate
    • if not password-protected, easy to manipulate by completing multiple times to skew results
    • data creation, manipulation and reporting can be automated
    • data sets created in real time
    • some are incentive based

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