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This is a list of 96 competencies issued by the NHS as as part of their competency framework for mental health workers. All staff are required to demonstrate that that their practice reflects up to date information and policies in each area to maintain qualification ffor a competence.
1. Promote effective communication and relationships with people who are troubled or distressed This workforce competence covers promoting communication and relationships with individuals whose communication and relationships are affected, directly or indirectly, by mental health problems. The distress or impairment may be a transient, fluctuating or permanent feature of the individual's social functioning. The distress may be directly associated with mental illness or caused by other factors, such as physical illness or bereavement, which may create mental health problems.
2. Enable people with mental health needs to access and benefit from services This workforce competence is about enabling individuals with mental health needs to access and use services. The services may be within mental health or may be other mainstream services such as education, housing, other health or social care services e.g. ante natal services.
3. Work with service providers to support people with mental health needs in ways which promote their rights This workforce competence covers working with service providers to enable them to support individuals with mental health needs to access and use their services.The services may be within mental health or may be other mainstream services such as education, housing, other health or social care services e.g. ante natal services.
4. Assist individuals to evaluate and contact support networks This workforce competence covers working with individuals to help them evaluate the applicability of mutual support networks to them. The networks may range from being loose and relatively unstructured to being more formal organisations which have clear objectives and structures. The support networks may be for individuals with mental health needs, carers or family and friends. As mutual support networks are one of the many, diverse forms of service provision which are available and are often capable of meeting individuals' needs in different ways, a key aspect of this workforce competence is the promotion of diversity and encouraging support networks to be as effective, inclusive and self-managing as possible. You also need to consider throughout the process any conflicts which there may be between your role as a resource to a particular network and your broader role in meeting the individual's needs on an on-going basis.This workforce competence is for those who, as part of their job role, contribute to the establishment and running of support networks whether they are employed in the statutory, private or voluntary sector.
5. Enable support networks to develop their effectiveness This workforce competence covers working with support networks to enable them to develop their effectiveness in meeting the needs of individuals with mental health needs, carers or family and friends. The networks may range from being loose and relatively unstructured to being more formal organisations which have clear objectives and structures. As mutual support networks are one of the many, diverse forms of service provision which are available and are often capable of meeting individuals' needs in different ways, a key aspect of this workforce competence is the promotion of diversity and encouraging support networks to be as effective, inclusive and self-managing as possible. You also need to consider throughout the process any conflicts which there may be between your role as a resource to a particular network and your broader role in meeting the individual's needs on an on-going basis.This workforce competence applies to those who, as part of their job role, contribute to the establishment and running of support networks whether they are employed in the statutory, private or voluntary sector.
6. Assess the needs of carers and families of individuals with mental health needs This workforce competence is about establishing the strengths, vulnerabilities, needs and circumstances of carers and families and using this information to assess their support needs.The term ‘carers and families' is used to mean any persons who have an active and on-going informal role in caring for the individual with mental health needs, including those with a familial relationship to the individual. Partners, where they exist, would be considered as family members. The individual with mental health needs may be an adult of working age, a child or adolescent or an older person.This workforce competence applies to those who are responsible and accountable, within statutory or voluntary organisations, for identifying the support needs of carers and families of individuals with mental health needs. It would be particularly suitable for care co-ordinators.
7 Develop, implement and review programmes of support for carers and families This workforce competence covers developing, implementing and reviewing programmes of support for carers and families of individuals.The term ‘carers and families' is used to mean any persons who have an active and on-going informal role in caring for the individual, including those with a familial relationship to the individual. Partners, where they exist, would be considered as family members. The individual may be an adult of working age, a child or adolescent or an older person.This workforce competence applies to those who are responsible and accountable, within statutory or voluntary organisations, for developing, implementing and reviewing programmes of support for carers and families of individuals with mental health needs. It would be particularly suitable for care co-ordinators.
See also