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Extra-role performance behaviours are certain behaviours of employees, which are not part of their formal job requirements as they cannot be prescribed or required in advance for a given job but they help in the smooth functioning of the organization as a social system. Some of the extra role performance behavior are: helping coworkers with a job related problem; accepting orders without fuss; tolerating temporary impositions without complaint; maintaining cleanliness and physical hygiene of the work place; promoting a work climate that is tolerable and minimizes the distractions created by interpersonal conflict; and protecting and conserving organizational resources etc. (Bateman & Organ, 1983).
- Bateman, Thomas S., Dennis W. Organ (1983-12). Job satisfaction and the good soldier: the relationship between affect and employee 'citizenship'. The Academy of Management Journal 26 (4): 587–95.
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