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Emotion work

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Emotion work is a concept with two different meanings.

  • Arlie Hochschild in 1983 used it describe the conscious manipulation of feeling to create a publicly observable facial and bodily display (Ragin, 1994).
  • Emotion work has also been defined as the management of one's own feelings or as "work done in a conscious effort to maintain the well being of a relationship" [1].

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