Individual differences |
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Emotion work is a concept with two different meanings.
- Arlie Hochschild in 1983 used it describe the conscious manipulation of feeling to create a publicly observable facial and bodily display (Ragin, 1994).
- Emotion work has also been defined as the management of one's own feelings or as "work done in a conscious effort to maintain the well being of a relationship" .
See also Edit
- Charles C. Ragin, 'Constructing Social Research: The Unity and Diversity of Method', Pine Forge Press, 1994, ISBN 0-8039-9021-9