Assessment of emotional intelligence
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Social Processes: Methodology · Types of test
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Measures of Emotional Intelligence
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Some researchers believe EI is a cognitive ability just as is IQ (eg, Mayer & Salovey, 2000), while others believe it is a combination of perceived abilities and traits (e.g., Schutte et al. 1998; Bar-On, 1997). These opposing views have inspired two separate domains of inventories – ability-based measures, which focus on maximal performance, and mixed-model measures, which focus on typical performance (Mayer, Salovey, & Caruso, 2000; Petrides & Furnham, 2000). Maximal performance is an indication of the best cognitive performance a test-taker can achieve on a test, while typical performance indicates a test-taker’s performance under ordinary test conditions (Dennis, Sternberg, & Beatty, 2000).
- Main article: Assessment of emotional intelligence
Ability-based measures of EI
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The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) measure is an ‘objective’ measure of EI involving a series of emotion-based problem solving items with relatively low face-validity, of which the answers have been deemed correct by consensus (MacCann, Roberts, Matthews, & Zeidner, 2004; Roberts, Zeidner, & Matthews, 2001). The MSCEIT purports to measure emotional intelligence across the following domains:
- Experiential Area
- Perceiving Emotions Branch
- Facilitating Thinking Branch
- Strategic Area
- Understanding Emotional Meaning Branch
- Managing Emotions Branch
For more on this topic see psychological testing and evaluation. A discussion on the strengths of ability-based measures versus self-report measures was written by (Ciarroch and Mayer 2005).
Self-report measures of EI
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Bradberry and Greaves (2005c), based on the work of Goleman, give the following four areas as significant for measuring emotional knowledge. Their test, The Emotional Intelligence Appraisal is a self-administered, online assessment that is included in their book The Emotional Intelligence Quickbook.
- Personal competence, including:
- Self-awareness: Only when somebody is aware of their strengths and weaknesses can they maximise their potential.
- Self-management: Using awareness of your emotions to manage your response to different situations and people.
- Social competence, including:
- Social awareness: Understanding the perspectives of other people including their motivations, their emotions, and the meaning of what they do and say.
- Relationship Management: Using awareness of one's own emotions and the emotions of others to manage relationships to a successful outcome.
Emotional Intelligence Appraisal
See also
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