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5 January 2009

  • curprev 09:4309:43, 5 January 2009Dr Joe Kiff Message Wall contribs 37,074 bytes +37,074 New page: {{SocPsy}} '''Anxiety/Uncertainty Management''' (AUM) is a theory developed by Dr. William B. Gudykunst in an attempt to define what makes up effective communication. Gudykunst’s resear...