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360-degree feedback

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Industrial & Organisational : Introduction : Personnel : Organizational psychology : Occupations: Work environment: Index : Outline

In human resources, 360-degree feedback is employee development feedback that comes from all around the employee. The feedback would come from subordinates, peers and superordinates in the organizational hierarchy, as well as a self-assessment. ("360" refers to the 360 degrees in a circle.)

Also known as multi-rater feedback.

Compare to upward feedback where managers are given feedback by their direct reports.

The results from 360-degree feedback are often used by the person receiving the feedback to plan their training and development.

In addition, the aggregate data (cumulative results for a group of 360-degree feedback recipients, e.g. the management team, or a whole department) provides organizations with crucial information required for effective strategic planning.

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