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In human resources, 360-degree feedback is employee development feedback that comes from all around the employee. The feedback would come from subordinates, peers and superordinates in the organizational hierarchy, as well as a self-assessment. ("360" refers to the 360 degrees in a circle.)
Also known as multi-rater feedback.
Compare to upward feedback where managers are given feedback by their direct reports.
The results from 360-degree feedback are often used by the person receiving the feedback to plan their training and development.
In addition, the aggregate data (cumulative results for a group of 360-degree feedback recipients, e.g. the management team, or a whole department) provides organizations with crucial information required for effective strategic planning.
References & Bibliography
- Appraisal and competency based 360 feedback odysseyzone (2003)
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